Dashboard Navigation and Task Management

Link to Loom

https://www.loom.com/share/6e32e234e4184bafa198e9be9e3c23a0


Objective

To effectively navigate the new dashboard, manage tasks, and optimize productivity.


Key Steps

  1. Access the new dashboard by clicking on "My Dashboard" at the top.

  2. Transition to the new dashboard by familiarizing yourself with the simplified layout.

  3. Utilize the options available: unresolved, overdue, due today, open, and unhold.

  4. Use the task management feature to view your tasks and track achievements.

  5. Click on "View All" to see a comprehensive view of the leaderboard and achievements.

  6. Customize your view by filtering tickets based on status and due dates.

  7. Pay attention to labels on tickets to prioritize tasks effectively.

Cautionary Notes

  • Do not overlook unresolved tickets as they are important for task management.

  • Be mindful of the changes in ticket categories and their implications on performance measurements.

  • Ensure to keep track of open tickets and pending tasks for efficient workflow.

Tips for Efficiency

  • Regularly check and update the status of your tickets to stay organized.

  • Utilize the new dashboard layout to streamline task management and improve productivity.

  • Take advantage of the filters and customization options to tailor the dashboard to your specific needs.